SOMOS Community Care
Connecting you to care. Supporting everyday life.
Good health depends on more than medical appointments. Learn how SOMOS connects New Yorkers with healthcare and community resources for food, housing, transportation, and other needs.
SOMOS at a glance
SOMOS Community Care brings together healthcare providers and community organizations serving New York's underserved communities. Its approach connects medical care with support for the everyday conditions that affect health.
Care close to home
A network that includes primary care, specialists, behavioral health providers, pharmacies, and community organizations.
Culture and language
An emphasis on providers who understand the communities they serve and can communicate in patients' languages.
Beyond medical care
SOMOS is also a Social Care Network, helping connect people with resources that address everyday needs.
Support for everyday needs
Food, a stable home, and reliable transportation can make it easier to stay healthy. SOMOS describes support in these areas through its provider and community partnerships:
- Food and nutrition: Connections to resources that can help you access nutritious food and support healthier eating.
- Housing: Help exploring resources when housing is unstable or conditions at home may affect your health.
- Transportation: Help identifying ways to reach services and community destinations, including food resources.
- Social support: Connections to local partners for needs such as employment, childcare, or support during stressful times.
Healthcare and programs
SOMOS's programs connect ongoing healthcare with community-based support. Its published services and initiatives include:
- Connections to medical care: Finding primary care and specialty providers, with an emphasis on ongoing care in your community.
- Care management: Support coordinating care and identifying needs that may make it harder to follow a care plan.
- Behavioral health: Connections to mental health providers, along with screening and support through network providers.
- Maternal, child, and youth health: Programs addressing pregnancy, family health, and the needs of children and young people.
- Health insurance enrollment: Guidance about Medicaid enrollment and maintaining coverage.
- Specialized support: Services for people with special needs and people returning to the community after justice-system involvement.
For current program details, visit SOMOS Programs & Initiatives.
Back to page menuGetting started
You do not need to know the name of a program before asking for help. SMCS is your point of contact for questions about SOMOS programs. These steps can help you prepare for a conversation with SMCS:
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Think about what you need
Write down your main concerns, such as finding a doctor, getting food, keeping your coverage, or accessing transportation.
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Contact SMCS
Call SMCS at (844) 303-5958 for help with SOMOS programs. Share your preferred language and the kind of help you are looking for. You can also visit the SOMOS website for general information.
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Ask about your options
Ask SMCS about eligibility, any costs, what information is needed, and what happens next. Contact SMCS if you need help following up.
Questions and answers
Select a question to read the answer. You can keep more than one answer open.
Is SOMOS a health insurance plan?
SOMOS describes itself as a network of healthcare providers and community organizations, and as a Social Care Network. For questions about your insurance coverage or covered benefits, contact your health plan.
Can I ask for help with food, housing, or transportation?
Yes. SOMOS lists these among the needs it helps people address through community resources. Contact SMCS to discuss your situation and find out which resources or SOMOS programs may be available to you.
Do I need Medicaid to ask for help?
Some services have Medicaid or other eligibility requirements. SOMOS also describes enrollment assistance for people without Medicaid. Contact SMCS to ask about your options, even if you are unsure about your coverage.
Are all services free?
Do not assume every service has the same cost or eligibility rules. Contact SMCS for help understanding SOMOS program requirements and any potential costs. Your health plan can confirm covered benefits and out-of-pocket costs.
Can I find a provider who speaks my language?
SOMOS emphasizes culturally responsive, language-accessible care. Tell SMCS your preferred language and ask for help finding a provider who meets your needs.
Should I contact SMCS or SOMOS?
Contact SMCS at (844) 303-5958 for anything related to SOMOS programs, including provider connections, eligibility questions, and follow-up. You do not need to call SOMOS directly. SMCS can also help with questions about a visit or outreach message you received from us.
Get help and learn more
Talk with SMCS about SOMOS programs, care connections, community resources, or questions about getting started.
Have a question about an SMCS visit or message? Contact SMCS.
For a medical emergency, call 911. The SMCS phone line is not an emergency service.
Official SOMOS resources
This SMCS guide summarizes information from the SOMOS resources above; it is not an enrollment or benefits determination. Programs and availability may change. Contact SMCS for help with current program details.
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