MLTC & Medicaid
Your Care Management Visit: What to Expect
A practical guide to help members understand what to expect before, during, and after a care management visit.
Knowledge & Resource Center
Information that helps you navigate care in NYC.
Explore practical information about healthcare, Medicaid and managed care, member resources, community wellness, security, compliance, and the work of Strategic Managed Care Solutions.
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Resources
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Showing 12 resources
Healthcare
Improving Healthcare Member Engagement
Practical strategies for creating meaningful connections with members while improving outreach and follow-through.
MLTC & Medicaid
Understanding Managed Long-Term Care
An accessible overview of managed long-term care and how it supports eligible New Yorkers.
Member Resources
Preparing for Your Care Visit
Helpful steps members and caregivers can take before a scheduled care management visit.
Community & Wellness
Building Healthier Communities Together
Explore practical ways community connection, healthy routines, and local resources can support wellbeing.
Security & Compliance
Privacy, Security & HIPAA
Learn how SMCS approaches privacy, information security, and the protection of sensitive healthcare information.
Government & Procurement
SMCS & NYC Procurement
Learn about SMCS's path toward NYC M/WBE certification and participation in City procurement opportunities.
Healthcare
The Value of Community-Based Care
Why meeting people where they live can help healthcare organizations better understand needs and support outcomes.
SMCS Insights
Turning Healthcare Operations Into Better Experiences
How thoughtful processes, technology, and data can help healthcare teams improve the member experience.
Community & Wellness
Mindful Moments at Home
Simple mindfulness practices that can support daily routines, stress management, and emotional wellbeing.
Security & Compliance
Protecting Healthcare Information
An overview of the principles that guide responsible handling of sensitive healthcare information.
Member Resources
Questions to Ask Your Care Team
A simple checklist to help members and caregivers prepare for conversations with their healthcare and care teams.
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For Members & Families
Looking for information about your care visit?
We've created a straightforward guide explaining what members can expect before, during, and after a care management visit.
Your Care Management VisitConnect With SMCS